Lost & Found

Lost item form

Please complete the fields below. For security reasons, we only accept requests that match the reservation ID and email used for the booking.

Helpful tips

  • Check your luggage and pockets first (most items are found quickly).
  • If you left an item on the seat, indicate the location as precisely as possible.
  • Do not send sensitive data (PINs, passwords, bank codes).
2026 ALVERSTUR Metode de plată: Visa, Mastercard, Google Pay, Apple Pay